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Three Tips for a Smooth UC Deployment

By Team CounterPath


One of the most common questions we are asked on a regular basis by our customers is: How difficult will my installation and roll out be? Well, it depends on many factors, however, the short answer is that it should not be difficult.

Deployment of a Unified Communications tool into a existing infrastructure can be smooth sailing. The difficulty or ease of the integration with existing legacy systems will be impacted by the compatibility of the current technology, the number of users and your local network configuration.

Here are three tips that will help you with your Unified Communications deployment:

Prepare your current infrastructure

UC platforms are designed to run without a lot of hardware or infrastructure requirements. The rise of cloud-based solutions is a big factor allowing companies of all sizes to dip their toes into UC without a major investment.

However, in order to have your bases covered, especially if your organization handles multiple users, it is recommended that you do some upgrades such as adding more access points. Because they are easily distributed, server-side directories can be set-up.

Test, test, test

A laddered deployment of a platform can be a great idea in order to work out any possible kinks before making it available to the entire organizations. Giving your potential power users early access to test the test will give your IT administrators the opportunity to correct any possible issues that may arise down the line.



Protect yourself

As with any new additions to an IT system, bolstering your security has to be at the top of your to-do list. Ensure that your virus protection is regularly updated in order to minimize any possible risks.

The main goal of a Unified Communications platform is to help your organization become more productive and run more efficiently. The deployment of the technology does not need to be any different.

Team CounterPath

About Team CounterPath

CounterPath Corporation is a leading provider of innovative desktop and mobile VoIP software products and solutions. The company's product suite includes SIP-based softphones, server based user experience management and UC solutions that enable service providers, enterprises and Original Equipment Manufacturers (OEMs) to cost-effectively integrate voice, video, presence, Instant Messaging (IM) and collaboration applications into their VoIP offerings and extend functionality across both fixed and mobile networks.

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