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Telephony Remains the Cornerstone of Unified Communications

By Team CounterPath


Unified Communications is a technology that aggregates features such as voice and video calling, instant messaging, screen sharing and presence management in order to help organizations communicate better and become more productive.

In the past we have reported that Unified Communications as a Service (UCaaS) will continue to grow in the next decade by a compound annual growth rate of 11.2% as a result of the continuous growth of Bring-Your-Own-Device (BYOD) programs.

A recent study published by Research and Markets asserts that while features like screen sharing, video conferencing and instant messaging will continue to grow, it is telephony that will continue to have a stronghold in the the Unified Communications market. According to the research, 36.8% of the UC market is dominated by telephony services. More importantly, this number will continue to remain stable and it is even expected to grow slightly as the hosted telephony options in the marketplace increase.

Having said that, cloud-based collaboration platforms are expected to be the subset of Unified Communications that will grow at the fastest rate.

See how CounterPath are the experts in enterprise unified communications, Corporate Telephone Systems and Corporate VoIP Solutions:


Team CounterPath

About Team CounterPath

CounterPath Corporation is a leading provider of innovative desktop and mobile VoIP software products and solutions. The company's product suite includes SIP-based softphones, server based user experience management and UC solutions that enable service providers, enterprises and Original Equipment Manufacturers (OEMs) to cost-effectively integrate voice, video, presence, Instant Messaging (IM) and collaboration applications into their VoIP offerings and extend functionality across both fixed and mobile networks.

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