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How White Labelled Softphones Can Enhance Your Service and Solution Offerings

With the massive shift in consumer preferences from physical handsets to software clients, Internet Telephony Service Providers (ITSPs) and Voice over Internet Protocol (VoIP) providers need to...

Latest update to the Stretto Platform is now available!

If you haven’t yet heard, the latest update to the Stretto platform — version 2.1.1 has been rolled out for on-premises customers. CounterPath's award winning Stretto Platform enables enterprises...

3 Post-Show Reflections from Enterprise Connect 2019

We were at Enterprise Connect 2019 last week, one of the biggest collaboration events of the year. And it was tremendous experience! From keynotes to general sessions and animated coffee chats to...

5 Things You Should Not Miss at Enterprise Connect 2019

Soon the curtains will rise at Enterprise Connect 2019 – one of the largest enterprise communications and collaboration event of the year, running March 18th through the 21st in Orlando, Florida....

The User-Edge Toolkit: do you have the right size spanners in your bag?

Check out this second blog of the series "User-Edge Operations" by Jim O'Brien, the Vice President of Server Engineering, Support and IT, CounterPath, where he shares deeper insights about the...

3 Stories That Can Shape Retail Tech in 2019

2018 saw some amazing technological developments in the retail space. What started as baby steps in voice-powered and text-enabled shopping, has now evolved into retailers leveraging technology to...

Best Practices for protecting your VoIP calls

Security is one of the biggest concerns for companies who are not only thinking about switching to VoIP (Voice Over Internet Protocol), but even for businesses who have already made that switch....

3 ways to step ahead of the competition in today’s complex telco landscape

The telecom industry is bracing itself for new developments in 2019, with traditional lines of business facing challenges from disruptive technologies and increasing competition from over-the-top...

Introducing the new CounterPath Softphone SDK 1.8

We are pleased to announce the general availability of CounterPath’s Softphone SDK 1.8.0 which comes with a great list of new features for developers looking to add powerful UC capabilities to...

3 Step Guide to an Omnichannel Retail Experience

Every shopper has experienced this scenario before: while talking to a retail assistant, you are given vague, incomplete information about when the next shipment of X product is due or what the...

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