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Discovering #BlackExcellence in UC (Spotlight on Freddie Figgers)

As we continue in our Black History Month blog series, we'd like to shed light on an inventor, entrepreneur and leader in telecommunications, Mr. Freddie Figgers.

Discovering #BlackExcellence in UC (Spotlight on Dr. Marian Croak)

February is Black History Month. Every February, we honour the contributions of Black Americans and Canadians from all walks of life, across diverse industries, throughout both countries' histories.

CounterPath Partners with Leitner Headsets to Improve the Customer Experience

We're pleased to announce that we are partnering with Leitner Headsets on an offering that will enhance the user experience for Bria Solo, Bria Teams and Leitner customers.

3 Key Benefits of the Bria Desktop API

APIs aren’t all that new; they are responsible for the seamless flow of information between different programs. For example, when you copy and paste text from one application into another, it’s the...

Trends and Predictions for UCC in 2021

The pandemic has surfaced issues for businesses across the tech industry, but many of these issues can be mitigated through making the correct choices now. COVID-19 is a large unknown, but it's clear...

What are RESTful APIs and How Do They Help Build Dream Integrations?

The advent of SIP (session initiation protocol) more than two decades ago led to the belief that PTSN (public switched telephone network) would cease to exist. It talked about the blossoming of a new...

Top 5 Call Center Apps in 2021

The call center industry is experiencing massive growth and innovation. In an industry that relies on clear and efficient communication, UC solutions are at the forefront of that evolution. We're...

5 Things to Consider When Evaluating Unified Communication and Collaboration Solutions

While an enormous shift has happened in workplace modernization due to the influx of mobile technologies, enterprises are torn between adopting new technology that fits into their way of working and...