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Zoom Security is an Issue, but its Data Sharing Practices are Also a Concern

By now, I am sure you have seen the headlines around Zoom's users' latest security concerns:

6 Zoom Alternatives in 2020

Keeping connected as a team and collaborating on projects remotely can present many technical challenges. These range from connection difficulties, to information access issues, to social...

The Dos and Don’ts of Successful Workplace Collaboration

From legacy PBXs to the security risks of workers using their own devices, businesses are navigating the joys and challenges of collaborative working. The biggest of those challenges involves...

CounterPath Supports Remote Work Initiatives During Public Health Emergency

While the world closely monitors and adapts to the COVID-19 coronavirus outbreak, we at CounterPath are doing what we can to ensure business continuity for our employees and customers. This is why...

The 2019 Smart Guide To Digitally Transform Your Contact Center

The contact center market is in a dynamic, transformative phase with new methods of communication emerging each day. From delivering enhanced voice experiences to predicting customer behaviours...

Embed voice and video in your applications for an enriched communications experience with a VoIP Softphone SDK

In this era of on-demand access to everything, it’s always smart to integrate dynamic business communication capabilities on your applications or websites. With a high-quality SDK, businesses with...

5 things to consider when you evaluate your next UCC solution

While an enormous shift has happened in workplace modernization due to influx of mobile technologies, SME owners are torn between adapting new technology that fits into their way of working and...

What makes X-Lite the most downloaded free softphone?

Many small medium businesses (SMB) have already switched from desk phones over to softphones. This has not only enabled them to reduce costs and streamline their team communications, but it has...

Case Study: Service provider enhances SMB offerings with robust UC solutions to elevate revenue

A recent research report published by Global Market Insights states that SMBs are projected to see an accelerated growth of over 15% in the VoIP market from 2019 to 2025. With the increasing...

Turbocharge Your Retail Business With Handheld Computers

The retail industry has been fighting friction between online and offline shopping environments. Can mobile technology bridge the gap between these two worlds and assist retailers in delivering a...

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