On March 17, the Cavell Group hosted day one of the Cloud Comms Summit Europe. Todd Carothers, EVP of Corporate Strategy at Alianza, moderated a panel for the CCA's Thought Leadership Forum on the...
3-Step Guide to an Omnichannel Retail Experience
by Team CounterPath
Every shopper has experienced this scenario before: while talking to a retail assistant, you are given vague, incomplete information about when the next shipment of X product is due or what the next...
Top 5 Tips for Effectively Leveraging UC in Retail Stores
by Team CounterPath
Retail employees today are facing productivity issues as they struggle to communicate with each other due to various disjointed business and communication applications. An unprecedented amount of...