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Do I Need a Unified Communications Solution?

The world moves at a considerably faster speed today. We live in a society that requires quicker responses, shorter turn-arounds and instant touchpoints. As a result, decision-making has also been...

New Workforce Demands Pave the Way for UC Adoption 

Let’s face reality. The workforce landscape is changing and it is changing quickly and dramatically. Long gone are the days when people clocked in at 9am and clocked out at 5pm. Cubicles and...

UC for Dummies: Maximizing Utility for Your Business

Unified Communications (UC) solutions enable an employee’s desk phone, mobile phone, video conferencing, SMS and more, to be synched on one system. This means having your business information...

The CounterPath-Oracle Joint UC Solution

Video collaboration is the future of the workplace. With more people working remotely, video collaboration allows today's diverse, spread out workforce to be productive from anywhere, with any...

#EC18: Contact Centers and Customer Experience

Contact centers use UC solutions to improve their operations and maximize profits. With new technological developments resulting in smart devices and apps, contact center agents may find...

Enterprise Connect 2018: UC & Collaboration

In a month's time, communications and collaboration decision-makers from all over the world are travelling to Orlando, Florida for Enterprise Connect 2018. This event will be an incredible...

Never Run a SIP Server on Port 5060

The well-known port for SIP is 5060. It’s common knowledge. Convention. You might say it’s the default. To be clear RFC 3261 says: “If the port is absent, the default value depends on the...

What's So Great About Threaded Communication?

Today’s blog contributor is Helge Brueggemann, Vice President, Research & Innovation at CounterPath. For decades we’ve allowed technology to dictate our behaviour. Quickly adapting to new...

5 Benefits of Team Collaboration

Today’s blog contributor is Amber Fraser, Director, People and Culture at CounterPath. With more than ten years of HR experience, I have observed a distinct pattern in recruitment. The most...

IoT and UC - A Symbiotic Relationship

When you think about Unified Communications (UC) and the Internet of Things (IoT) you don’t necessarily assume they are compatible with each other. UC has growing adoption rates and proven...

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