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9 Key Call Center Software Requirements in 2020

What software is ideal for the modern call center? The typical modern call center is an intelligent software-based system. Here are some elements it includes: VoIP Calling and SIP Support ...

The Best VoIP Call Recording Software of 2020

Ensuring that customer calls, or even team meeting VoIP calls are properly and securely recorded may be essential to improving customer service or optimizing internal communications. Today we...

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