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Bria X Wins Unified Communications-as-a-Service (UCaaS) Product of the Year by North American Excellence Awards

2017 is off to a great start, with CounterPath and its Bria X solution awarded for “Best Unified Communications Provider – North America & Unified Communications-as-a-Service (UCaas) Product of...

Five Tips to Manage Remote Workers Better

Long gone are the days when all the members of a specific department within a company could be found together on the same floor or corner of the office. The rise of communications technologies...

How Unified Communications Can Improve Your Company's Customer Experience

Let’s face it. If your customers have to contact your customer service team you already have a problem. From there, your organization has two options, you can make matters worse and potentially...

The New Rules for Office Communications

Yes, the way in which we communicate has changed. Remember the days when you picked up the phone and called your family and friends? They are long gone. Texts, emojis and direct messages are the...

Tips to Help You Manage Your BYOD Program

  Last week we reviewed the concept of Bring Your Own Device (BYOD) and the benefits that it can bring to any organization. This week we pick up on the same topic and provide you with three...

The Office Phone is Dying, Long Live the New Phone.

The debate has been raging for years now. Do people at work still use the telephone? Is the office phone dying? The arguments that suggest the imminent demise of the office telephone continue to...

What is BYOD, Anyway?

Bring Your Own Device (BYOD) is a growing IT policy where organizations allow employees and team members to utilize their own personal electronic devices (laptops, tablets and smartphones) in...

Let Our SDK Simplify the Integration of Communications into Your Innovative Software

You have a great idea for innovative software. It might be latest in medical software. Or retailing. Or hospitality. One way to make your application’s experience even better is integrate high...

Three Ways to Save Time and Money with Stretto

So you have decided to deploy Unified Communications at your business on laptops, smartphones, and tablets.  That is a great first step.  But if you are an IT Manager, the next question you need...

Time for the Enterprise to Go OTT

In the telecoms world, the acronym OTT (over-the-top) has become synonymous with service innovation and improving customer experience. As the rise of the enterprise consumer gathers pace, this...

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