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Three Tips for a Smooth UC Deployment

One of the most common questions we are asked on a regular basis by our customers is: How difficult will my installation and roll out be? Well, it depends on many factors, however, the short...

Essential Unified Communications Features for Remote Workers

One of the biggest advantages of a Unified Communications platform is the ability to recruit and integrate team members literally anywhere in the world. Remote workers continue to grow amongst the...

How to Select the Right Features from Your UC Platform

Some people still struggle to grasp the concept of Unified Communications. That is ok because UC is a fluid notion. That said, what it boils down to is the integration of features that enable...

Five Tips for Doing Business Around the World

One of the biggest benefits of implementing a Unified Communications platform is the ability for any organization to communicate and conduct business around the world in a streamlined and simple...

Telephony Remains the Cornerstone of Unified Communications

Unified Communications is a technology that aggregates features such as voice and video calling, instant messaging, screen sharing and presence management in order to help organizations...

The Future of VoIP

 VoIP as a means of communication over the internet is not a new technology. Early versions of VoIP started to sprout in the mid 90s. However, as the power of the web has increased over the last...

Is Instant Messaging Needed in the Workplace?

Let’s be honest, long gone are the days when work started at 9 am and ended at 5 pm, and when you went home for the day, you were actually done for the day. A quick check of emails and voicemails...

The Benefits of Instant Messaging in the Workplace

A couple of weeks ago we discussed how unified communications can improve your company’s customer experience. In that post, we examined how the various features of a unified communications...

The Top Five Business Benefits of Video Conferencing

Let’s face it, there has been no other time in history where enterprises could and had to conduct businesses at a global scale. The costs of doing business all around the world can take a toll,...

How Unified Communications Can Improve Your Company's Customer Experience

Let’s face it. If your customers have to contact your customer service team you already have a problem. From there, your organization has two options, you can make matters worse and potentially...

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