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3 Key Benefits of the Bria Desktop API

APIs aren’t all that new; they are responsible for the seamless flow of information between different programs. For example, when you copy and paste text from one application into another, it’s the...

Trends and Predictions for UCC in 2021

The pandemic has surfaced issues for businesses across the tech industry, but many of these issues can be mitigated through making the correct choices now. COVID-19 is a large unknown, but it's clear...

UC, Public Health and the "Now" Normal

With the ongoing surge in COVID-19 cases, health and wellness continues to be at the forefront of most discussions in the industry. Where do we go from here? We've stopped talking about the "new"...

CounterPath UC Solutions for Healthcare

CounterPath UC solutions help improve patient care and streamline clinical communications.

Stay Healthy While Traveling: What You Need to Do

Are you planning to travel soon? Do you know what to do to stay as healthy as possible while away from home?

A Guide to Augmenting VoIP Services with Collaboration Offerings

CounterPath is a company that started around 2002. We’ve sold millions of softphone clients that work across any SIP-based platform across the industry. We helped define the standard for SIP phones...

Introducing the Latest VoIP Softphone SDK 1.12

We're pleased to announce our latest Softphone SDK 1.12, available on all platforms (Windows, MacOS, iOS, and Android). Among the usual bug-fixes and improvements, we also have many new exciting...

3-Step Guide to an Omnichannel Retail Experience

Every shopper has experienced this scenario before: while talking to a retail assistant, you are given vague, incomplete information about when the next shipment of X product is due or what the next...

Top 5 Tips for Effectively Leveraging UC in Retail Stores

Retail employees today are facing productivity issues as they struggle to communicate with each other due to various disjointed business and communication applications. An unprecedented amount of...

What are RESTful APIs and How Do They Help Build Dream Integrations?

The advent of SIP (session initiation protocol) more than two decades ago led to the belief that PTSN (public switched telephone network) would cease to exist. It talked about the blossoming of a new...