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What to Expect in 2020 in the Unified Communication and Collaboration-as-a-Service (UCCaaS) Space

The Unified Communication and Collaboration-as-a-Service (UCCaaS) market is growing. By 2022, the global market for cloud-based UCCaaS is projected to reach $17.8B. This is largely due to the...

Create Your Business Identity with Bria Solo

When starting a business, it’s important to have an identity. You need to have a business name, likely a website, an email address and a social media page. That’s it, right? But what do you do...

The Cost of Acquiring Inferior Solutions

I got a call from a customer recently. He mentioned that his company was developing an application using a competitor’s SDK and now wanted to buy CounterPath's Softphone SDK. When I asked why, it...

Unified Communication (UC) Enhances Company Culture

Unified Communications (UC) is an emerging trend in workplace transformation that provides many benefits. Outside of a single, consistent set of tools to manage your communications, one of the...

5 Major Industries That Rely on UC Solutions

Today’s businesses need to be more agile and more competitive than ever. With a focus on growth and the certainty of change, modern businesses are becoming more dependent on unified communication...

4 Tips to Improve Your BYOD Security

One of the biggest obstacles Bring-Your-Own-Device (BYOD) programs face in gaining buy-in from management is the risks that go hand-in-hand with allowing personal devices to store and interact...

Is Your Communication Ecosystem Facilitating a Superior Customer Experience?

Let's face it: running a business these days is tough. Companies are trying to outdo each other. Customers are flocking towards organizations that can provide better customer service, innovative...

How a Softphone Can Positively Impact Your Business

As a forward-looking business, you and your employees regularly reach out to your partners, vendors and customers to maintain relationships and ensure satisfaction. And chances are good that you...

3 Reasons Why Your Small Business Needs Unified Communications

In a fast-paced business world, 'workplace collaboration' has become a keyword and a must to streamline internal and external communications. Many of us video conference or instant message our...

ClueCon 2019: Post-event reflections

Jim O'Brien, our Vice President of Server Engineering, Support and IT, attended the prestigious ClueCon 2019 held recently. Jim shared his thoughts on “10 Essential network operations...

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