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The Intangible Benefits of Unified Communications

by
CounterPath Corp
When talking to IT professionals, it often becomes apparent that when it comes to making cost-benefit analyses, they rely on hard operational metrics. This means that repair time, uptime, number of failures, and voice or quality […]

Here’s Why You Should Choose Bria

by
CounterPath Corp
Let’s face it. If you are considering buying Unified Communications (UC) clients, you have lots of vendors to choose from. Your PBX vendor might offer their own client. Why not just go with the PBX vendor’s client? Because the […]

Taking Your Security and Privacy Seriously

by
CounterPath Corp
Not all vendors are the same. As we’ve seen with the recent client-based security breach and privacy oversight in the news, the responsibility and trust that customers place on us is not something that we take lightly. For over […]

5 Tips to Crank Up Your Productivity

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CounterPath Corp
We all want to be more productive in our daily lives. Being able to increase our output without increasing the amount of time we spend working is the ideal scenario. Working harder or working smarter? Working smarter is the […]

Software Requirements for Call Centres

by
CounterPath Corp
The typical modern call centre is an intelligent software-based system. Here are some elements it includes: VoIP Calling and SIP Support Calling Features Integration with Business Tools Smart Interface Call Recording Flexibility […]