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Softphones, Unified Communications, Mobile VoIP, Corporate News

CounterPath and the Mobile Worker

By Team CounterPath
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Today’s blog contributor is Andrew Olive, Director, Mobility Program.

At CounterPath, we have long espoused the capabilities of our software to allow our customers to connect anywhere, on any device, with any platform.With our employees distributed across North America and the globe, we live and breathe the software and solutions we build at CounterPath. On any given day, there are countless interactions between team members in Canada, the U.S., Europe, and Asia.  Restricting those interactions to solely written communications would be an enormous waste, given the inherent limitations of that medium. Instead, we leverage our Bria and Stretto platforms to engage dynamically and efficiently through voice, video and collaboration.

working-from-home
Innovations in communication technology have led to the emergence of a mobile workforce.

Adding video to your basic voice calls provides an extra layer of interaction where individuals can undoubtedly gain a greater level of understanding and comprehension through the incorporation of visual cues.  With a video call, it’s difficult to feign attention if the other party can literally see that you’re not listening. It’s not quite speaking in person but when you’re thousands of kilometres apart, it’s the next best thing. Adding collaborative tools enhances the dialogue. When you can say, “let me show you what I’m talking about”, and then present the material, all the while being able to see and hear your listener’s reactions.  This type of interaction used to be limited to meeting rooms in the office. However today, with the software solutions CounterPath provides, parties can be located anywhere on the globe and be able to achieve a similar experience in real time.

Voice and video conferencing aren’t exactly new, but CounterPath has made these tools readily available for companies that prefer not to rely on an expensive, proprietary conferencing solution. This is a huge differentiator and it’s where CounterPath’s products really shine. Whether you’re on a Windows or Mac desktop, iOS, Android smartphone, or a tablet device, we’ve got a client for you that will provide high definition audio and video, as well as collaboration capabilities. With the latest collaboration solutions, users can have meaningful dialog with meeting participants wherever they may be. HD video combined with screen-sharing to access web-based conferences, allows participants to participate meaningfully even when outside the office. 

video-conference
Video conferencing has become a ubiquitous tool.

While laptops have traditionally been the mobile tool of choice, today’s smartphones and tablets are more than capable of operating remotely. All of this is easily facilitated by the powerful provisioning of our Stretto platform. The end user can simply login to their platform specific Bria client and be instantly configured with their voice, video and conference capabilities.  They’re immediately able to stay connected and be productive, making calls and setting up conferences, regardless of where they may be on a given day.

To learn more about how you can benefit from our solutions, visit our website

Team CounterPath

About Team CounterPath

CounterPath Corporation is a leading provider of innovative desktop and mobile VoIP software products and solutions. The Company's product suite includes SIP-based softphones, server applications and Fixed Mobile Convergence (FMC) solutions that enable service providers, enterprises and Original Equipment Manufacturers (OEM) to cost-effectively integrate voice, video, presence and Instant Messaging (IM) applications into their VoIP offerings and extend functionality across both fixed and mobile networks.

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