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Embedding Voice and Video into Your Communications Platform with the VoIP Softphone SDK

By Team CounterPath

Create dynamic business communications with Softphone SDKIn this era of on-demand access to everything, it’s always smart to integrate dynamic business communication capabilities on your applications or websites. With a high-quality SDK, businesses with in-house development teams can quickly and easily incorporate team communication and collaboration features and incorporate an enterprise unified communications (UC) solution that caters to your organization’s specific needs.

But first, what is an SDK?

Benefits of SDK are enormousAn SDK is a software development kit (SDK) which offers a set of programming tools to help developers design apps for a specific platform i.e. computer systems, business phone systems or smart phones. Softphone SDKs help simplify the integration of communications into software

CounterPath's VoIP Softphone SDK 

Over the years, the Softphone SDK has been used in a variety of applications, including retail, healthcare, call center, government and service provider solutions. Be it small or large organizations, all have benefited from the Softphone SDK’s common core methods/parameters and ability to use various wrappers (the core SDK uses C++), including .NET, Java, Objective-C, Swift and Xamarin.

Benefits of a Softphone SDK

SDKs enable a great customized communications experience

Create custom user experiences

With user behavior shifting from a more device-centric approach to a persona-based one, customized voice communications have become an integral part of organizations’ workflows. By creating a customized app experience for your users, you enhance your team communications, shorten development cycles and most importantly, you enable your teams to stay focused on user-centric requirements that are essential for your products or service’s success in the marketplace.

Add powerful UC features

Softphone SDKs not only allow you to add SIP (Session Initiation Protocol) based dial and receive phone calls features to your apps, but they also power up your business communications with advanced UC features such as HD video conferencing, messaging, presence, contact management capabilities and more. Our Softphone SDK is a popular choice for enterprises and service providers who are looking to quickly and seamlessly incorporate the Softphone SDK into their current application to build additional value around their offerings.

Leverage years of experience

CounterPath’s Softphone SDK is used in our award-winning Bria® softphone technology that is deployed on millions of devices worldwide. You can embed an entire VoIP (Voice over Internet Protocol) stack into your application in a short duration and without any additional resources, improve your product’s agility. Another business benefit of the Softphone SDK is that CounterPath’s equips developers with all the tools and support they need to be successful. Softphone SDK is supported by CounterPath’s in-house developers — ensuring that you get support from a highly-experienced team that understands the software development process and can help you get the most out of your project.

Ongoing Updates and Support

We constantly update our Softphone SDKs against the ever-changing landscapes of Windows, Mac, iOS, Android and Linux, ensuring that even after it’s been built your application continues to run smoothly and seamlessly. Recently the highly versatile and powerful Softphone SDK 1.9 was introduced with a great list of new features.  

The new Softphone SDK 1.13 is here!

Get the new Softphone SDK 1.9!Our VoIP Softphone SDK 1.13 is a robust devkit that allows you to insert communications into user-specific business work flows in order to elevate the communications experience for end users.

Let’s take a look at what’s new in the 1.13 release:

Recently we released our 1.13 SDK with the below additions and enhancements;

  • Updated Third Party Libraries
  • Improved Video Conferencing Echo Detection & Echo Cancelling
  • New upstream video resolution supported: 480p
  • Windows core audio improvements

While the above may not seem super exciting to non-developers, what does this mean for SDK customers?

When customers who have purchased CounterPath’s SDK, we handle updates, enhancements, improvements, and operating system releases for platforms such as Android and iOS. Which means your engineers are free to focus on other items that help drive your business’s success and growth. With bi-annual updates, which is 6 months’ worth of work for 2 engineers, it saves your organization;

  • Average of $77k every 6 months
  • Average of 1,920 hour of work every 6 months!

Create a great communications experience

SDKs are a great toolkit for developers looking to add powerful UC capabilities to their own applications. Incorporate reliable and secure communications in to your software applications with the Softphone SDK 1.13 and turn your app into a reliable and robust communications platform.

As always, current SDK customers can visit our Technical Assistance Center and request an updated build. With the 1.13 release of Softphone SDK, we hope it helps developers across the world to build the best of quality communications applications and enables them to create a comprehensive VoIP experience.

Interested in how we can help you? Contact us and let's start a conversation.

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Team CounterPath

About Team CounterPath

CounterPath Corporation is a leading provider of innovative desktop and mobile VoIP software products and solutions. The company's product suite includes SIP-based softphones, server based user experience management and UC solutions that enable service providers, enterprises and Original Equipment Manufacturers (OEMs) to cost-effectively integrate voice, video, presence, Instant Messaging (IM) and collaboration applications into their VoIP offerings and extend functionality across both fixed and mobile networks.