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Do I Need a Unified Communications Solution?

By Team CounterPath

The world moves at a considerably faster speed today. We live in a society that requires quicker responses, shorter turn-arounds and instant touchpoints. As a result, decision-making has also been impacted.

Real time analysis and discussions are often needed to gather the necessary data in order to make informed, meaningful decisions. Sometimes those discussions need to happen with different team members from different locations around the globe.

We have spoken about the benefits of Unified Communications. A UC platform empowers organizations to improve their productivity and become better connected. However, one the most frequently ask questions that we get from our customers is:

How do I know I need a UC solution?

We can help you answer that question. You need a UC platform if:

Your employees are mobile. A UC solution will help team members who are constantly on the go be connected and available at all times.

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You find value in presence management. Your employees are on the phone or away from their desks. Presence management allows them to let their colleagues know their availability at any given time.

You want to improve collaboration. Instant messaging, screen and file sharing, and video conferencing are all features that facilitate the exchange of ideas and improve the dynamics of a group.

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Cost efficiency is paramount for your operation. Unified communications platforms can help your company achieve a more streamlined bottom line by consolidating a wide array of paid tools into one, all-encompassing platform.

You manage remote team members. UC will help them play an active part in the team by nurturing an inclusive culture of communication. If you answered yes to the majority of the above questions, you should start your search for a unified communications tools that is right for your needs and your organization.

Welcome to the new world of communications. 

See how CounterPath are the experts in enterprise unified communications:


Team CounterPath

About Team CounterPath

CounterPath Corporation is a leading provider of innovative desktop and mobile VoIP software products and solutions. The company's product suite includes SIP-based softphones, server based user experience management and UC solutions that enable service providers, enterprises and Original Equipment Manufacturers (OEMs) to cost-effectively integrate voice, video, presence, Instant Messaging (IM) and collaboration applications into their VoIP offerings and extend functionality across both fixed and mobile networks.