Video conferencing, online collaboration, remote working, and VoIP are now all part of the corporate communication landscape. They all work together to provide better efficiency and productivity. Messaging platforms help tie everything together as they are key to effective communication. Failing to communicate clearly through messaging can lead to disastrous consequences.
The Problem
Since clear messaging is the hallmark of sophisticated communication, planning an online meeting, for instance, requires effective communication so that all parties are well-informed and equipped. The host of the meeting must provide all the necessary information, often through messaging to ensure that invitees turn up prepared. Many messaging platforms are not well-equipped to share documents and schedule meeting variables all in one place. That means you may end up using other methods of communication such as SMS, a landline phone, and even word-of-mouth to clear up inconsistencies.
It’s not unusual for people to use several unrelated tools for online meetings: email for planning and sharing documents, text messaging for links and conference IDs, and cloud storage like Google Docs or DropBox for collaboration. All these separate tools make it difficult for you to remain as organized and efficient as you need to be.
The Solution
So where to begin? You can start by unifying your communication channels. Ideally, you need a tool that brings all the important components together and facilitates clear and consistent messaging. CounterPath’s Bria makes you a more effective communicator and collaborator whether or not you're a remote worker.
Bria allows team messaging and presence management, ensuring that your events are easily organized. Other supported features include screen-sharing and voicemail. Our software also facilitates voice and video conferencing and it integrates with internal phone systems as well as mobile devices.
For more information on CounterPath, visit our website.
