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Team CounterPath

About Team CounterPath

CounterPath Corporation is a leading provider of innovative desktop and mobile VoIP software products and solutions. The company's product suite includes SIP-based softphones, server based user experience management and UC solutions that enable service providers, enterprises and Original Equipment Manufacturers (OEMs) to cost-effectively integrate voice, video, presence, Instant Messaging (IM) and collaboration applications into their VoIP offerings and extend functionality across both fixed and mobile networks.

Recent Posts

Unified Communication (UC) Enhances Company Culture

Unified Communications (UC) is an emerging trend in workplace transformation that provides many benefits. Outside of a single, consistent set of tools to manage your communications, one of the...

4 Tips to Improve Your BYOD Security

One of the biggest obstacles Bring-Your-Own-Device (BYOD) programs face in gaining buy-in from management is the risks that go hand-in-hand with allowing personal devices to store and interact...

Is Your Communication Ecosystem Facilitating a Superior Customer Experience?

Let's face it: running a business these days is tough. Companies are trying to outdo each other. Customers are flocking towards organizations that can provide better customer service, innovative...

How a softphone can impact your business

As a forward-looking business, you and your employees regularly reach out to your partners, vendors and customers to maintain relationships and ensure satisfaction. And chances are good that you...

3 Reasons Why Your Small Business Needs Unified Communications

In a fast-paced business world, 'workplace collaboration' has become a keyword and a must to streamline internal and external communications. Many of us video conference or instant message our...

ClueCon 2019: Post-event reflections

Jim O'Brien, our Vice President of Server Engineering, Support and IT, attended the prestigious ClueCon 2019 held recently. Jim shared his thoughts on “10 Essential network operations...

Transforming the store experience with innovative Unified Communications (UC) solutions

How do you keep today’s digitally-savvy shoppers happy? In this age of instant gratification, shoppers want to make instant, well-informed choices. This presents a huge challenge to retailers –...

What are RESTful APIs and how can they help you build your dream integrations?

The advent of SIP (session initiation protocol) more than two decades ago led to the belief that PTSN (public switched telephone network) would cease to exist. It talked about the blossoming of a...

The 2019 Smart Guide To Digitally Transform Your Contact Center

The contact center market is in a dynamic, transformative phase with new methods of communication emerging each day. From delivering enhanced voice experiences to predicting customer behaviours...

5 Top Call Center Trends in 2019

The contact center landscape is rapidly shifting due to innovative technology. Realigning the customer service experience has become a top priority for many businesses in 2019. With softphones and...

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