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Jim O'Brien

About Jim O'Brien

Jim O’Brien is the Vice President of Server Engineering for CounterPath and directs his team in architecting, building and supporting server solutions that work closely with CounterPath softphone applications. Jim designed, launched, and supported wholesale and enterprise VoIP networks for GTE, Genuity, and Level(3). Jim joined CounterPath with the acquisition of BridgePort Networks in 2008.

Recent Posts

Real Data and Real Lessons from the User-Edge: The Finale

  Awaiting with bated breath for the Finale Of The Decade — the GoT, we too have summed up the 'User-Edge Operations' blog series Finale, by our very own Vice President of Server Engineering,...

The User-Edge Toolkit: do you have the right size spanners in your bag?

Check out this second blog of the series "User-Edge Operations" by Jim O'Brien, the Vice President of Server Engineering, Support and IT, CounterPath, where he shares deeper insights about the...

What is User-Edge Operations? Everything You Need To Know

Last year, at the prestigious SIPNOC 2018, Jim O'Brien, our Vice President of Server Engineering, Support and IT, shared his thoughts on “User-Edge Focused Network Operations: Best Practices for...

Stretto Platform 2.0: Client Management, Operations and Services Have Evolved

I always get excited when we’re ready to launch new software. One of the benefits of what I do at CounterPath is that I get to talk to customers, and blog about the careful thought and hard work...

Never Run a SIP Server on Port 5060

The well-known port for SIP is 5060. It’s common knowledge. Convention. You might say it’s the default. To be clear RFC 3261 says: “If the port is absent, the default value depends on the...

Bria Push Makes Bria Stretto Even Better

Now even better, Bria push notifications. I’ve talked about push solutions for our customers quite a bit lately. With that in mind, can anyone guess what I’m going to talk about today?

How to Make a VoIP Call with a SIP Softphone at 35,000 ft

 Calling Rob in Vancouver from a plane 35,000 feet in the air. Many airlines these days are starting to offer Wi-Fi service for free or a small surcharge. That’s great for surfing the Internet,...

Push for the People!

Recently, I wrote Implementing Battery-Saving Push Notifications in Bria  covering important changes quickly emerging in mobile VoIP around backgrounding of applications and push server options...

Implementing Battery-Saving Push Notifications in Bria

Being Pushy with VoIP—What we learned about push notifications, iterative development, and working with customer partners. Push Notification is a generic term that describes a mechanism used to...

Enhance Communications in Your Enterprise with XMPP Messaging & Presence

As you may have already seen, we recently introduced our XMPP Messaging and Presence Module for the Stretto Platform. Our team has been working hard on the next release of our Stretto family of...

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