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5 Top Call Center Trends in 2019

The contact center landscape is rapidly shifting due to innovative technology. Realigning the customer service experience has become a top priority for many businesses in 2019. With softphones and...

Embed voice and video in your applications for an enriched communications experience with a VoIP Softphone SDK

In this era of on-demand access to everything, it’s always smart to integrate dynamic business communication capabilities on your applications or websites. With a high-quality SDK, businesses with...

5 things to consider when you evaluate your next UCC solution

While an enormous shift has happened in workplace modernization due to influx of mobile technologies, SME owners are torn between adapting new technology that fits into their way of working and...

What makes X-Lite the most downloaded free softphone?

Many small medium businesses (SMB) have already switched from desk phones over to softphones. This has not only enabled them to reduce costs and streamline their team communications, but it has...

Case Study: Service provider enhances SMB offerings with robust UC solutions to elevate revenue

A recent research report published by Global Market Insights states that SMBs are projected to see an accelerated growth of over 15% in the VoIP market from 2019 to 2025. With the increasing...

Real Data and Real Lessons from the User-Edge: The Finale

  Awaiting with bated breath for the Finale Of The Decade — the GoT, we too have summed up the 'User-Edge Operations' blog series Finale, by our very own Vice President of Server Engineering,...

Join Stretto Collaboration meetings with our new Web Interface

Advanced video conferencing technology has made it possible to extend meetings beyond the typical conference room. While everyone is looking for a smoother video collaboration experience, a lot of...

Turbocharge Your Retail Business With Handheld Computers

The retail industry has been fighting friction between online and offline shopping environments. Can mobile technology bridge the gap between these two worlds and assist retailers in delivering a...

The Dos and Don’ts of Successful Workplace Collaboration

From legacy PBX phone services to the security risks of workers using their own devices, Small Market Enterprises (SMEs) are exploring newer ways to embrace collaborative working. But the biggest...

How White Labelled Softphones Can Enhance Your Service and Solution Offerings

With the massive shift in consumer preferences from physical handsets to software clients, Internet Telephony Service Providers (ITSPs) and Voice over Internet Protocol (VoIP) providers need to...

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