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The User-Edge Toolkit: do you have the right size spanners in your bag?

Check out this second blog of the series "User-Edge Operations" by Jim O'Brien, the Vice President of Server Engineering, Support and IT, CounterPath, where he shares deeper insights about the...

3 Stories That Can Shape Retail Tech in 2019

2018 saw some amazing technological developments in the retail space. What started as baby steps in voice-powered and text-enabled shopping, has now evolved into retailers leveraging technology to...

Best Practices for protecting your VoIP calls

Security is one of the biggest concerns for companies who are not only thinking about switching to VoIP (Voice Over Internet Protocol), but even for businesses who have already made that switch....

What is User-Edge Operations? Everything You Need To Know

Last year, at the prestigious SIPNOC 2018, Jim O'Brien, our Vice President of Server Engineering, Support and IT, shared his thoughts on “User-Edge Focused Network Operations: Best Practices for...

3 ways to step ahead of the competition in today’s complex telco landscape

The telecom industry is bracing itself for new developments in 2019, with traditional lines of business facing challenges from disruptive technologies and increasing competition from over-the-top...

Introducing the new CounterPath Softphone SDK 1.8

We are pleased to announce the general availability of CounterPath’s Softphone SDK 1.8.0 which comes with a great list of new features for developers looking to add powerful UC capabilities to...

Update to the latest Stretto Platform 2.1: Improved analytics, enhancements and more!

In the rush towards the holidays, you may have missed that CounterPath released version 2.1 of the Stretto Platform in late November with a gradual rollout across our Customer types from...

BYOD- what does it mean and why is it important?

Bring Your Own Device (BYOD) is now a common IT policy where organizations allow employees and team members to utilize their own personal electronic devices (laptops, tablets and smartphones) in...

Top 10 Trends shaping the UCaaS industry in 2019

3 Benefits of Bria Desktop API

APIs aren’t all that new; they are responsible for the seamless flow of information between different programs. For example, when you copy and paste text from one application into another, it’s...

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