Let’s face it. If you are considering buying Unified Communications (UC) clients, you have lots of vendors to choose from. Your PBX vendor might offer their own client. Why not just go with the PBX vendor’s client? Because the […]
Not all vendors are the same. As we’ve seen with the recent client-based security breach and privacy oversight in the news, the responsibility and trust that customers place on us is not something that we take lightly. For over […]
We all want to be more productive in our daily lives. Being able to increase our output without increasing the amount of time we spend working is the ideal scenario. Working harder or working smarter? Working smarter is the […]
The typical modern call centre is an intelligent software-based system. Here are some elements it includes: VoIP Calling and SIP Support VoIP makes calls much more affordable. It also comes with a lot of advantages and features […]
Many airlines these days are starting to offer Wi-Fi service for free or a small surcharge. That’s great for surfing the Internet, but for those of us hoping to stay connected on our SIP softphones while 35,000 ft in the air, […]
Chances are all your employees have smartphones. In fact, many companies spend time and resources monitoring the use of smartphones in the workplace. While some see smartphones as a nuisance, they can actually be used to your […]
Meetings with people who work in scattered locations often need to be done via conference calls. Conference calls are great if you can get them set up and running smoothly, but this is not always easy. The Challenge The first […]
Some of the individuals that post to this site, including the moderators, work for CounterPath Corporation. Opinions expressed within the site and in any corresponding comments are the personal opinions of the original authors, not of CounterPath. The content is provided for informational purposes only and is not meant to be an endorsement or representation by CounterPath or any other party. With Regard to comments and posts, this site is available to the public. No information you consider confidential should be posted to this site. By posting you agree to be solely responsible for the content of all information you contribute, link to, or otherwise upload to the Website and release CounterPath from any liability related to your use of the Website. You also grant to CounterPath a worldwide, perpetual, irrevocable, royalty-free and fully-paid, transferable (including rights to sublicense) right to exercise all copyright, publicity, and moral rights with respect to any original content you provide.