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Want to Offer Your Customers UC / Softphone Service? Here's What You Need to Consider

ITSPs and VoIP providers are at the forefront of communication trends in the SMB and enterprise markets, and in response to a growing shift in preference from physical handsets to software...

Stretto Platform 2.0: Client Management, Operations and Services Have Evolved

I always get excited when we’re ready to launch new software. One of the benefits of what I do at CounterPath is that I get to talk to customers, and blog about the careful thought and hard work...

The 2018 Technology Impact Awards (TIA)

Celebrating their 25th anniversary this year, the 2018 TIAs hosted by the BC Tech Association were once again a huge success!  Held on Friday June 1st 2018,  this year’s gala was a sold out event...

Using Softphones on Scanning Devices to Improve Productivity and Customer Service Quality

Softphones. I remember first using one and thinking “wow, now I can make a call using my computer and I don’t need to use the telephone at my desk!” Then I found out I could take my laptop with me...

GDPR: A Look at the Consequences on Data

The May 25th deadline for the General Data Protection Regulations (GDPR) enforcement is looming. But what does that mean for companies outside the European Union that deal with data? The sobering...

Unified Communication Can Enhance Your Company Culture

Unified Communications (UC) is an emerging trend in workplace transformation that provides many benefits. Outside of a single, consistent set of tools to manage your communications, one of the...

SDK 1.7 and Xamarin Support

One of the major features of the CounterPath Softphone SDK 1.7 is the brand new support for Xamarin. I’m here to tell you why this is such an important feature for both SDK app developers and...

Introducing the New CounterPath Softphone SDK 1.7

CounterPath’s Softphone SDK 1.7 has a great list of new features for developers looking to add UC functionality to their own software. With this release, we are enhancing the experience of using...

Five Softphone Features You Need

Sometimes it can be difficult to sort out what softphone features you really need. In a noisy world, we're here to break it down for you to help you figure out what's essential and what's not. So...

Do I Need a Unified Communications Solution?

The world moves at a considerably faster speed today. We live in a society that requires quicker responses, shorter turn-arounds and instant touchpoints. As a result, decision-making has also been...

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