Tag Archives: Applications

Bria Desktop Softphones become standard for Cloud Contact Center Solutions Provider

June 23, 2016

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VaaS Call Center CounterPath

Today we are happy to announce that one of our customers, a leading cloud contact center solutions provider has standardized on its customized version of CounterPath’s Bria desktop softphone. So, how is this important, you may be asking? Well, this standardization means that our client is convinced that our Bria softphone is the best in […]

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Four tips to manage remote workers

June 20, 2016

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BYOD

The number of workers who telecommute continues to grow. As technology evolves, companies are realizing that geographical location is no longer an inhibitor when it comes to recruiting the best talent for a particular position. Offering the ability to work from home is a great selling point to lure new talent to a company. It […]

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The Future of VoIP

June 15, 2016

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VoIP as a means of communication over the internet is not a new technology. Early versions of VoIP started to sprout in the mid 90s. However, as the power of the web has increased over the last few years, so has VoIP evolved and improved to match the growing capabilities allowed by the internet. VoIP […]

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We help you prove ROI from Unified Communications

June 14, 2016

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As a professional, one of the biggest challenges that you can face is to obtain the buy-in from executives in order to implement a specific initiative. Whether is boosting your social media presence, participating in an industry event, or implementing a new Unified Communications platform, one is expected to convince decision-makers that the investment associated […]

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Three tips to ensure BYOD implementation success

June 13, 2016

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BYOD

Last week, we spoke about the three stages needed to ensure a smooth and successful implementation of Unified Communications. Today, we want to share the three steps an organization should to execute in order to experience similar BYOD (Bring-Your-Own-Device) success. BYOD continues to grow. The increasing number of remote workers and the inherited benefits for […]

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Employee training is key for Unified Communications success

June 10, 2016

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We all know the story. An organization makes a significant investment in a new technology that promises to improve processes and make life easier for their employees. So far, so good. However, after implementation, things do not go as planned. Employees do not use the tools they are given or do not use them to […]

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CounterPath adds Major Canadian retailer to the family

June 1, 2016

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Exciting times at CounterPath HQ. We are happy to announce that a leading Canadian retailer has deployed Bria Android softphones to 4,000 employees in 500 locations all across Canada. And that is not all. The deployment is expected to grow in the near future and be introduced to their approximately 10,000 employees in an additional […]

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