September 15, 2016

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5 Tips to Improve your Conference Calls

If you have ever been on a conference call, you have experienced the pain first-hand. The awkward silence, the forced small talk about the weather or other trivial topic just to fill the void. And that is all before the call even begins. Once you are down to business, the lack of face-to-face interaction can […]

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September 12, 2016

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The evolution of video conferencing

Do you remember the days when everyone was in awe of a company that had a video conferencing? That is because rooms specifically designed for video conferencing implied high set-up and maintenance costs. The large budget that was required for software, hardware and even the real estate of the room itself, made video conferencing rooms […]

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September 1, 2016

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CounterPath Scholarship 2016 winner Albert Appouh

The application deadline for the 2016 CounterPath Scholarship ended last month. Once again, we were lucky to receive a multitude of applications and our selection committee had their hands full. We had the opportunity to get to know many wonderful stories from very worthy candidates, however, after a very difficult selection process, we are happy […]

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September 1, 2016

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BYOD as safe as company-issued devices

When analyzing the pros and cons of implementing a BYOD initiative on any organization, the first concern that is usually brought up is network security. The common notion is that by allowing employees to access company data and applications through their personal devices, an organization increases it risks of security breaches. That is, until now. […]

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August 31, 2016

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Unified Communications in Hospitality

In the past we have shared and talked about different industries like education, healthcare and finance that can all reap the benefits of implementing a unified communications solution in their organizations. Today it is the hospitality industry’s turn to be featured. Last year, research done by Hospitality Technology triggered the “Customer Engagement Technology Study.” The […]

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August 29, 2016

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Five Tips for First Time Managers

Congratulations! Your hard work has finally paid off and you deservedly became the leader of a small or big group of professionals. Perhaps you are a seasoned veteran leader or maybe this is the first time you have been given the task of managing a team, either way, it is exciting times ahead. If you […]

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August 25, 2016

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Unified Communications as a Service (UCaaS) Market to Grow to $28.69B by 2021

The Unified Communications industry continues to increase its penetration in the global market and its growth will remain steady over the next half decade. Such are the findings of a recent study published by Research and Markets titled “Unified Communication as a Service (UCaaS) Market by Component (Telephony, Unified Messaging, Conferencing), Organization Size (Small, Medium, […]

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